Incidents | NAIT (Northern Alberta Institute of Technology) Incidents reported on status page for NAIT (Northern Alberta Institute of Technology) https://naituptime.cobblestone.software/ en nait.cobblestone.software/gateway recovered https://naituptime.cobblestone.software/ Mon, 12 Jan 2026 23:24:20 +0000 https://naituptime.cobblestone.software/#61b6554995400f3d25f746b3fa79304b26cff5804e589bd524e5a06d089a9fb5 nait.cobblestone.software/gateway recovered nait.cobblestone.software/core recovered https://naituptime.cobblestone.software/ Mon, 12 Jan 2026 23:01:21 +0000 https://naituptime.cobblestone.software/#f46bee7c3a88c302fefff1f66beaa1cb8e93c01ec1bf704e1e0ee6a2ea4317df nait.cobblestone.software/core recovered Notice Of Downtime Incident Resolution 1/12/2026 https://naituptime.cobblestone.software/incident/804654 Mon, 12 Jan 2026 22:15:00 -0000 https://naituptime.cobblestone.software/incident/804654#a988bfa3b7011218c0b2aff3a2553c4dc39c15cf93d6bfa628b864462e7a6a59 As an administrator of your organization’s CobbleStone Software Contract Insight account, you are receiving this notice in response to the recent DNS disruption involving the cobblestone.software domain. What Happened At approximately 3:10–3:15 PM EST on Monday, January 12, 2026, we were made aware of a DNS disruption affecting the cobblestone.software domain. This issue did not impact all users simultaneously and was intermittent due to DNS propagation behavior. Our team immediately engaged with our third-party DNS provider, identified the root cause, and corrected the configuration within about 15–20 minutes. However, DNS propagation is not instantaneous and can take time to fully resolve globally. We monitored propagation efforts with the provider for 60–90 minutes to ensure accurate restoration. According to our provider, full propagation would take 2–4 hours worldwide. How it has been resolved The DNS configuration issue was corrected promptly, and propagation has been monitored to confirm restoration of full functionality. All services were completely propagated globally by 6:27 PM EST. We are working with our DNS provider to review safeguards and implement measures to prevent similar disruptions in the future. We appreciate your patience and understanding as we worked to resolve this issue. Please don’t hesitate to reach out to our Customer Success Team if you have any further questions or concerns at CustomerSuccess@CobblestoneSystems.com Sincerely, Tiffany Salmon Security Compliance Analyst Email tsalmon@cobblestonesystems.com Phone 866-330-0056 x 2222 Web www.CobbleStoneSoftware.com Fax 609-482-8023 nait.cobblestone.software/core went down https://naituptime.cobblestone.software/ Mon, 12 Jan 2026 20:39:32 +0000 https://naituptime.cobblestone.software/#f46bee7c3a88c302fefff1f66beaa1cb8e93c01ec1bf704e1e0ee6a2ea4317df nait.cobblestone.software/core went down nait.cobblestone.software/gateway went down https://naituptime.cobblestone.software/ Mon, 12 Jan 2026 20:33:27 +0000 https://naituptime.cobblestone.software/#61b6554995400f3d25f746b3fa79304b26cff5804e589bd524e5a06d089a9fb5 nait.cobblestone.software/gateway went down